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Frequently Asked Questions

When should i start bridal dress shopping?

Starting your wedding dress search early is always a good idea! We recommend beginning your search around 12 months before your big day.
At our store, most of our collections are available within 7 months of ordering, and we can also cater to shorter lead times if necessary. Additionally, our Black Label gowns are available for off-the-peg purchase, meaning you can take them home the same day you find the perfect one.

What size are your sample dresses?

We carry a range of sample dresses in sizes 8 to 28, with the majority being between sizes 12 and 14. However, all of our gowns can be ordered in sizes 2 to 34.

Please don’t worry about sizing, as bridal sizes can differ significantly from high street dress sizes. Our experienced Bridal Stylists will work with you to ensure you find a dress that fits perfectly, making you feel confident and beautiful on your big day.

What is your price range?

Our stunning bridal gowns are priced between £1,200 and £3,500 on average. For those looking for something more affordable, our Black Label gowns range between £900 and £1,500 on average.

Regardless of your budget, we are confident that we can help you find the perfect dress for your special day. Our Bridal Stylists are dedicated to providing you with an unforgettable experience and helping you find a gown that makes you feel absolutely beautiful.

Do I need a BOOKINg to try on dresses?

To ensure that each of our brides receives personalised and dedicated attention, we operate on an appointment-only basis.

We make it easy for you to book an appointment with our friendly and knowledgeable Bridal Stylists through our user-friendly online booking system, available at your convenience. Simply select a time that suits you, and we’ll be ready to help you create your dream bridal look.

What should I wear to my appointment?

We want you to feel comfortable during your appointment, so there is no need to wear anything specific. However, if you’re interested in trying on our fitted column/sheath gowns, we recommend wearing seamless underwear to give you the best idea of how the dress will fit. But don’t worry if you don’t have any, it’s not necessary and our Bridal Stylists will guide you through the process.

Is there a charge for an appointment?

We offer a complimentary Luxury Bridal Appointment to all of our brides.

For our Signature, Photography, and Limo packages, there is a charge. Please refer to our booking page for more detailed information.

Please note that if you cancel your appointment at the last minute or fail to show up, a £20 charge will apply.

What are my options for bridal alterations?

We’re excited to offer our brides a variety of options when it comes to alterations. We’ve taken great care in curating a list of trusted alterations companies that we can confidently recommend to you. Plus, for your convenience, one of these companies even operates fittings from our store! We’re confident you’ll be able to find the perfect fit for your dream dress with the help of our knowledgeable staff and recommended alterations companies.

What is the typical cost of bridal alterations, and is it necessary to have them?

Ensuring the perfect fit and enhancing the overall look of your dress, alterations are often necessary for brides. Factors such as body shape, height, and personal preferences can contribute to the need for adjustments. The cost of alterations can vary, but as a general guideline, typical alterations may range from £150 to £300. Additional services, such as adding sleeves or more intricate adjustments, can result in higher costs. Keep in mind that these figures are estimates, and the actual cost will depend on the specific alterations needed and the complexity of the changes. To assist our brides, we will provide a recommended list of professional alteration companies that you can consider for your dress alterations.

How many guests can I bring to my appointment?

To make the most out of our Luxury, Signature, and Photography experiences, we recommend bride and three guests.

However, for the Limo Experience, we suggest the bride and five guests. If you need to bring additional guests, please feel free to contact us to make arrangements.


Experience the unique luxury of our bridal store and immerse yourself in an unforgettable shopping journey.